Service & Contact

FAQs

Consult here our frequently asked questions

Send us an email

Please contact us on soportealcliente@ticketmaster.es.
You must provide us with the reference of the purchase and / or the mail with which you are registered.

We are currently working to improve our customer service platform and our response time may differ from our usual service.
This situation upsets us and, although we hope to resolve this situation shortly, we apologise for our answers taking longer than desired.

Call us

Please call us at 902 15 00 25 option 4 (+0034932752294 from the rest of Europe).
You must provide us with the reference of the purchase and / or the mail with which you are registered.

If you need information about an event or venue you can call us at 807 25 25 30 from 9 to 7pm from Monday to Friday.

0,91€/minute from landlines, and 1,277€/minute from mobile. VAT included.

Social Media

You can also contact us at Facebook or Twitter and we will answer as soon as possible.