In the ServiCaixa terminals of "la Caixa"

You will have them available once the purchase has been made.
We recommend you collect your tickets  in advance.

You will need the card with which you have bought the tickets.

Locate here the offices

Remember that the ServiCaixa terminals allow the use of cards issued by other entities.

Season–ticket holders who have acquired their seat will have to enter the stadium with their holder’s pass.

NOTICE: In compliance with the UEFA regulation, tickets for the Champions League CAN’T be withdrawn by this channel.

In the Santiago Bernabéu

You will also find ServiCaixa Collection Terminals, from where you can collect your tickets:

• Any day,  from 10:30 a.m. to 8:30 p.m., in the ServiCaixa terminals located in the acces to Adidas shop, in c/ Padre Damián.
• The same day as the match, from 11 a.m. until the beginning of the second half, in the ServiCaixa terminals located next to ticket booths 11–12–13 of the stadium, in c/ de Rafael Salgado (Fondo Norte).

Season–ticket holders who have acquired their seat will have  to enter the stadium with their holder’s pass.

NOTICE: In compliance with the UEFA regulation, tickets for the Champions League CAN be withdrawn by this channel.