When a popular event goes on sale there are literally hundreds and sometimes thousands of customers simultaneously attempting to purchase tickets by means of all our distribution channels.
In order not to lose access to our ticketing system, there is a maximum number of customers allowed to access our system at the same time. Thus, people who are purchasing tickets are not blocked from getting tickets by other customers. Access is automatically allowed to other customers as soon as a purchaser gets his confirmation.
For this reason, with events that sell out really fast we can inform you that it is not possible to purchase tickets in our website, but our automatic sale service or our ticket centres may be selling tickets in the meantime.
If you cannot purchase tickets for an event by means of our website, we recommend you to go to any of our Ticketmaster centres.
